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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesse Elizondo

October 18, 2024

5  out of  5
rating by Jesse Elizondo
"Thanks Sam"
We responded:
"Thank you, Jesse! We appreciate your business! "
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Emily Dadeo-Winick

October 18, 2024

5  out of  5
rating by Emily Dadeo-Winick
"Kylee was so knowledgeable and really listened to what my needs were for my car insurance and renter’s insurance! Definitely will be coming back to work with her to start life insurance in the next few years. Fantastic service, wonderful conversation, I could not recommend her more!"
We responded:
"Thank you, Emily! We are so happy to help with your auto and renter's insurance! We appreciate your kind review! We look forward to helping with your life insurance in the future! "
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marley boykin

October 11, 2024

5  out of  5
rating by marley boykin
"Kylee is absolutely amazing! She was extremely helpful and sincerely cares for her clients. Would highly recommend her!"
We responded:
"Thank you, Marley! We are so happy to have you as a customer and looking forward to continuing to help with your insurance! "
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Bob Hill

September 24, 2024

5  out of  5
rating by Bob Hill
"If you need a terrific insurance person, I would highly recommend Samantha Plank at Casey Clark's State Farm Insurance agency! Samantha provides outstanding service and is personable, professional, and flawless in providing customer service beyond all expectations. Her follow thru is superb and her solutions are excellent. I am happy to give her five stars and hope she can be of service to you."
We responded:
"Thank you, Bob! We are so grateful for Samantha in our office and you as our customer! We look forward to continuing to help with your insurance. "
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Tiana DeNeen

August 30, 2024

5  out of  5
rating by Tiana DeNeen
"I definitely recommend Casey and her team! I especially want to provide a recommendation for Michelle. She was extremely helpful and was very fast at replying to me via email to work on an accurate quote. I was able to move forward with new contracts in place, and better coverage and rates, than other offices I had reached out to that were much slower to reply. I am excited to have a new team helping me and guiding me to have the best coverage at the best rates. And I actually enjoyed my time on the call speaking to Michelle! I definitely recommend contacting Casey Clark State Farm Insurance Agent, and if you have the opportunity to ask for Michelle, you should!!"
We responded:
"Thank you, Tiana! We appreciate your kind words and look forward to continuing to help with your insurance! "
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Rachel Benton

August 25, 2024

5  out of  5
rating by Rachel Benton
"Kylee and Casey are professional and personable and have both been so helpful in explaining all the ins and outs of auto insurance and helped me find the best plan for me. Highly recommend!"
We responded:
"Thank you, Rachel! We are so happy we could help with your insurance! We appreciate the review! "
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Tina Dolan

August 23, 2024

5  out of  5
rating by Tina Dolan
"Kylee was amazing at helping me get set up. I’m moving from out of state, and I honestly don’t know much about the ins and outs of insurance, but Kylee was super kind and helpful in helping explain everything to me. Couldn’t have asked for better! :)"
We responded:
"Thank you, Tina! We are so happy we could help make the move easier! We appreciate your kind review! "
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Cody Dixon

July 15, 2024

5  out of  5
rating by Cody Dixon
"Samantha was extremely quick and easy to work with! She was able to save me a ton of money. Very good pleased with my service!"
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Jennifer Douthitt

July 2, 2024

5  out of  5
rating by Jennifer Douthitt
"Michelle and Maryanne were absolutely wonderful and helpful with all my questions as we navigated new auto and life insurance options. Highly recommend this Agency."
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Michael G

June 21, 2024

5  out of  5
rating by Michael G
"I have a couple of friends who are insured through State Farm and are very happy. I finally decided to research my policies compared to State Farm. I am very happy that they were able to substantially reduce my yearly premium for my Home,Auto and Umbrella policy. In almost every case the coverage was better as well. I left money on the table by not comparing sooner. I spoke with Joaquin. He was able to suggest options that reduced my premiums even more. I can't say enough how pleased I am with my transaction with both Casey Clark Ins Angency and Joaquin."
We responded:
"Thank you, Michael! We appreciate you taking the time to leave us a review! So glad we were able to help with your insurance! "
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Gerry Owen

June 17, 2024

5  out of  5
rating by Gerry Owen
"I have had the BEST experience working with Samantha! I recently moved from another state (which was pretty stressful), and she made it all so easy for me. My questions/emails were always answered right away and the info she provided was extremely clear and super helpful. I have already referred her to a few friends because she is that great! Highly recommend if you are looking for an agent you can trust."
We responded:
"Thank you, Gerry! We are so glad we could help make the move to Texas easier! We appreciate your kind words and referrals to the office! "
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Lilian Wood

May 23, 2024

5  out of  5
rating by Lilian Wood
"They’ve gone above and beyond for me on multiple occasions and I have an absolutely wonderful experience every time I communicate with them. Highly recommend this office!"
We responded:
"Thank you for the kind review, Lilian! We are happy to help any time you need us! "
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Twisted Pancake

March 22, 2024

5  out of  5
rating by Twisted Pancake
"To be honest, I don't normally go out of my way to write reviews for anything but this particular State Farm agency inspired me to go out of my way to do so. I left because I got a high price on my insurance as is the case in Austin. When you join an insurance provider your "risk" of getting into an accident gets higher the longer your with that insurance provider, and as such your rates will go up through the years, especially if like me you have accidents in your history. That's the case with EVERY insurance provider. Saying all that upon leaving I had several issues with receiving a refund among other things. The level of customer support I was given, and the attention they gave my issues even AFTER I canceled my plan made me question if I should have left in the first place. Samantha is fantastic and waited on hold for hours to solve my issues with several different people. At the end of the day money is fake but a company and more than that, a person that treats you like a real person is something you can't find almost anywhere. Here's to Samantha and State Farm, a freaking insurance agency and agent, making me feel like a real person that is genuinely important. 🙂"
We responded:
"Thank you so much for your review! Customer service is a big priority so we are so glad that we could help navigate this situation. Appreciate you leaving us such kind words! "
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Greg Elam

March 21, 2024

5  out of  5
rating by Greg Elam
"Spoke with Joaquin of the agency, providing all answers to any questions. Wonderful to work with and provide you with fantastic service. Highly Recommend"
We responded:
"Thank you for taking the time to leave us a review, Greg! We appreciate your kind words and recommendation! "
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John Strawn

March 20, 2024

5  out of  5
rating by John Strawn
"Casey is by far the best insurance agent I've worked with. I've been in private lending for over 8 years and done business with dozens of providers and agents. She is the most responsive and service driven agent out there! Whether its commercial or residential, large or small, Casey has always come through and provides a much appreciated personal tough so I don't feel like just another number. Thank you Casey!"
We responded:
"Thank you, John! We love working with you and helping with your insurance! Appreciate you taking the time to leave us such a kind review! "
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Cheryl Dillon

March 13, 2024

5  out of  5
rating by Cheryl Dillon
"Casey and her entire team are fabulous! They are always quick to respond, extremely helpful, courteous and genuinely eager to ensure the best interests of their clients are met. Casey is also very patient and explains the various aspects of an insurance policy effectively. In the complicated world of insurance, this is very appreciated. She goes above and beyond to help with any request. I highly recommend Casey's agency!"
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Nancy Gagnon

March 6, 2024

5  out of  5
rating by Nancy Gagnon
"Easy quick…no pushing for options. Went over 3 options. Explained each. Very friendly. Felt heard"
We responded:
"Thank you, Nancy! So glad we could help! "
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Destiny Nicole

February 29, 2024

5  out of  5
rating by Destiny Nicole
"Casey Clark’s office helped me with getting life and auto insurance. She explained everything throughly and she answered all my questions and concerns. I would definitely recommend!"
We responded:
"Thank you, Destiny! We are so happy to help with your auto and life insurance needs! We appreciate your business! "
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David Cisneros

February 28, 2024

5  out of  5
rating by David Cisneros
"I am very pleased with State Farm, as a customer for over 20 years. Now in Austin, my agent Casey Clark has stepped in to take care of my policies."
We responded:
"Thank you, David! We appreciate your business! "
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LOIS RICHWINE

February 26, 2024

5  out of  5
rating by LOIS RICHWINE
"Casey is a great agent, explains everything well. Michelle is also great to work with and they both respond right away. I would recommend this business!"
We responded:
"Thank you, Lois! We appreciate your business! "
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Tracy Bertch

February 20, 2024

5  out of  5
rating by Tracy Bertch
"Kudos to Samantha Plank at State Farm-Austin. She was very patient with my questions, and I can’t talk, so we had to do everything by email. It makes a big difference to converse with a flesh & blood person, instead of a computer robot. Tracy Bertch"
We responded:
"We appreciate your kind words, Tracy! We are here to help any time you need us. Thank you!"
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chrystal rodriguez

February 20, 2024

5  out of  5
rating by chrystal rodriguez
"We enjoyed understanding the insurance as Samantha explained. . It is certain that we will be going with State farm. You seem to cover a wide range of our needs. I understood what was said and she showed patience and care. Thanks!"
We responded:
"Thank you, Chrystal! We are so happy to have you as a customer and continue to help with your insurance! "
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Victoria Harvey

February 10, 2024

5  out of  5
rating by Victoria Harvey
"Always super helpful and quick to respond."
We responded:
"Thank you, Victoria! We are always happy to help with your insurance! "
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Ariel German

January 29, 2024

5  out of  5
rating by Ariel German
""5 stars! Knowledgeable, patient, and professional. Took the time to explain options and answer questions. Felt confident and supported throughout the process. Highly recommended! 🤩""
We responded:
"Thank you, Ariel! We are so happy to have you as a customer and look forward to continuing to help with your insurance! "
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Stacy Bartle

January 17, 2024

5  out of  5
rating by Stacy Bartle
"I have a bit of a complicated insurance situation, and Casey and her team did not hesitate to dive in and help. The whole process was quick and transparent. They were patient with my questions and made sure I felt comfortable with all of the coverages. Their communication is very quick, and I was never left waiting on anything. I'm now so relieved to have everything in place. Huge thanks to Samantha and Casey!"
We responded:
"Thank you, Stacy! We are so glad to help with your insurance and look forward to helping with anything you need! "